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How r55555 Handles Your Personal Information

When you open an account with r55555, we collect only what we need to run your account, process payments through bKash, Nagad or Rocket, and keep your activity secure.

Account data kept securebKash, Nagad, Rocket payment details protectedYour data rights explained clearlyNo third-party selling of your information
r55555 How r55555 Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to access, correct, or request deletion of your personal data, our support team can handle that directly. Reach out through any of the channels below and include your registered account email or mobile number so we can verify your identity before making any changes. We aim to respond to all data-related requests within a reasonable timeframe.

Team online

Live Chat

Open the chat widget in your account dashboard to speak with our support team about any data or privacy question linked to your account.

Email Support

Send your data request or privacy query to our support email. Include your registered mobile number to help us verify and process your request faster.

Account Help Centre

Log into your r55555 account and visit the Help section to submit a formal data access or deletion request directly from your account dashboard.

HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

Every layer of how we manage your data is designed around keeping your account and payment details private. Here is what that looks like in practice across four key areas.

Payment Data Security

When you transact via bKash, Nagad or Rocket, we store only the reference ID and masked wallet number. Your full PIN and password never pass through or sit in our systems.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your account settings. You can clear or block these in your mobile browser or app settings at any time.

Account Access Verification

Every login triggers a verification step using your registered mobile number. If an unfamiliar device attempts access, we flag it and you receive an alert before any session is opened.

Data Retention Schedule

Active account data is held for the life of your account. After closure, records are retained only as required under applicable law, then deleted on a structured schedule we follow consistently.

Frequently Asked Privacy Questions

These are the questions we hear most from account holders in Bangladesh about how we store and use their data. If your question is not covered here, contact our support team through live chat or email.

We collect your name, email address, mobile number, and the payment method you choose — such as bKash or Nagad. We do not collect more than what is needed to run your account.

We store a masked version of your wallet identifier to match transactions. Your full wallet number, PIN, and password are never stored in our systems or visible to our team.

Yes. Log into your account, go to the Help section, and submit a data access request. We will verify your identity and send you a summary of the data we hold.

Contact us via live chat or email with your registered mobile number. We will confirm your identity, close the account, and follow our structured deletion schedule as required by applicable law.

We share data only with payment processors like bKash, Nagad, and Rocket to complete transactions. We do not sell or pass your data to outside advertisers or unrelated third parties.

Access to our services and the scope of this policy depend on your local law and eligible regions. If you are unsure whether our platform is available to you, check your local regulations before opening an account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.